Frequently asked questions about buying industrial machines

Prices are not published, because the cost of an industrial machine depends on its configuration, options, tooling and where it is delivered. Send a quote request naming the machine or the kind of work you have in mind; one request can cover several machines.

The most useful details are the parts and materials you run, thicknesses or paper and film weights, the output you need, your city and province, and the supply voltage in your plant.

Every quote covers the machine together with delivery, installation and operator training. It also lists the exact configuration, the options and tooling included, the delivery terms, and anything priced as a separate line, such as extra tooling, software licences, a chiller, a compressor or a loading system where the model needs one.

Lead time depends on the manufacturer and model, on whether the machine is built to order, and on the freight route to your site. The expected timing for your machine is stated in the quote. When you compare offers, ask for build time and transit time separately so the numbers can be compared on the same basis.

Warranty terms are set by each manufacturer and differ between models, so they are stated in the quote for the specific machine. Check what the warranty covers (parts, labour, travel, major components such as a laser source) and what it excludes, which normally includes wear parts and consumables.

Payment terms, including any deposit, depend on the manufacturer and model and are stated in the quote. If you plan to fund the machine through a lender or a lease, tell us early so the quote and documents suit that route. Our guide to financing industrial equipment in Canada explains the usual options.

Yes. Because Titan is not tied to one brand, we can quote comparable machines from two or more manufacturers on the same basis, so the differences in controller, standard equipment, automation and service are visible side by side. The comparison pages show the kind of trade-offs involved.

No. Titan Group Equipment is a dealer. The machines are designed and built by their manufacturers; we supply them in Canada and handle the quote, freight, installation, training, parts and service. The manufacturer directory lists the 61 manufacturers in our catalog.

Yes. The catalog shows models from 61 manufacturers, but we work with manufacturers worldwide. Send the make and model, or describe the part and output you need, and we will look for suitable machines.

Compare them on your own parts rather than on headline maximums. The points that usually decide the outcome are:

• quality and cycle time on your typical parts and materials;
• what is included as standard and what is an option;
• the controller and software your operators will use;
• which wear parts the machine needs and where they ship from;
• the power, air, gas and floor space it requires.

Our comparison of European and Asian machines covers the wider trade-offs.

It depends on the materials and thicknesses you cut most, the edge quality you need and the assist gas you will use. Extra power mainly buys speed and capacity in thicker material, so size the source to your regular work, not the occasional thick part. The fiber laser power guide and the assist gas guide go through the choice.

The force a bend needs depends on the material and its strength, the thickness, the bend length and the V-die opening. A wider V-die spreads the force and lowers the tonnage, but gives a larger inside radius. Work out the worst case from your real parts and add a margin; the press brake tonnage guide shows the method.

Whether a cutting, bending or forming test on your samples is possible depends on the manufacturer and model. Ask for it in your request and include drawings or sample material, and we will confirm what can be arranged.

Yes. Titan serves customers across Canada from its office in Dorval, Quebec. The service areas pages cover the provinces we deliver to most often.

Titan is your single Canadian contact for freight and delivery, and coordinates the steps from the manufacturer to your floor. The delivery terms in the quote, usually written as an Incoterms rule, state where cost and risk pass from seller to buyer and which party acts as importer. See importing industrial machinery into Canada for the customs side.

Plan these points before shipping:

• floor: thickness, flatness and anchoring for the machine weight;
• access: truck route, door and aisle sizes, unloading method;
• utilities: power supply and voltage, compressed air, gas, water or chiller space;
• extraction for fumes or dust, where the process creates them.

The guide to preparing your floor for installation has the detail.

The machine is set in place, levelled and anchored, and connected to power, air and any gas, cooling or extraction it needs. Commissioning then checks the axes, safety devices and interlocks, sets parameters and runs first parts on your material. The exact scope for your machine is listed in the quote.

Electrical equipment has to be certified or field evaluated before it is used or sold in Canada. A machine without a recognised Canadian certification mark can be approved through a field evaluation (special inspection) to CSA SPE-1000, carried out by an inspection body accredited by the Standards Council of Canada, which labels the machine once it passes. We check which route a machine needs before it ships. More in CSA certification for imported machinery.

Canadian industrial buildings commonly have 347/600 V or 120/208 V three-phase supply, while many machines are built for 380 or 400 V markets. The usual answers are a factory voltage option or a step-down transformer sized for the machine. Tell us your supply voltage and available amperage at the quote stage. See 600 V power for imported machines.

Duty depends on the machine's 10-digit tariff classification and its country of origin; a trade agreement can lower the rate if proof of origin is in place at import. According to the Canada Border Services Agency, GST of 5% is payable on most goods at the time of importation (as of 2026). Confirm the figures for your machine with your customs broker or accountant.

If your company is the importer, it needs a nine-digit business number from the Canada Revenue Agency and an import-export (RM) program account. Whether you or another party acts as importer depends on the delivery terms in the quote.

In Ontario, section 7 of Regulation 851 requires a pre-start health and safety review before certain equipment is used in a factory, including some arrangements for safeguarding machinery. The review is usually carried out by an engineer. If your plant is in Ontario, raise this early so it fits the installation schedule; see our Ontario page.

The Single-use Plastics Prohibition Regulations prohibit the manufacture, import and sale in Canada of certain single-use plastic checkout bags, cutlery, some foodservice ware, ring carriers, stir sticks and straws, with limited exceptions (status as of 2026). Before investing, confirm how your product is classified with Environment and Climate Change Canada guidance. Our guide on single-use plastics rules for packaging and the bag machine comparison cover the options.

Yes, every quote includes operator training. It takes place on your machine with your parts, and the number of trainees, the topics and the number of days are written into the quote. Operators, programmers and maintenance staff often need separate sessions.

It depends on the machine. Typical wear parts include nozzles and protective windows on lasers, torch consumables on plasma tables, punches and dies on press brakes, blades on shears and saws, cutters and glue pots on edge banders, and sealing knives and heating elements on bag and cup machines. The quote recommends a start-up kit for your model.

Titan remains your Canadian contact for spare parts and service after go-live, and works with the manufacturer where their input is needed. The service arrangements for your machine are stated in the quote.

Some manufacturers offer remote access to the machine control for diagnosis. Whether your model supports it, and what network connection it needs, is confirmed in the quote.

Titan Group Equipment is a multi-brand dealer of industrial machines in Canada. It supplies metal cutting and forming, welding, woodworking and packaging machines from many manufacturers, with one Canadian contact from the quote to service. More on the about page.

200-2225 Boulevard Hymus, Dorval, Quebec, in Greater Montreal, about 4 km west of the Montréal-Trudeau airport terminal. Phone: 647-561-9869.

Our catalog covers 61 manufacturers from 14 countries, from Canada, the USA and Europe to Japan, Taiwan, China, India, Turkey and New Zealand. The full list is in the manufacturer directory, and machines from other manufacturers can be quoted on request.

We supply machines for sheet metal fabrication, HVAC and ductwork, agricultural and trailer manufacturing, cabinets and furniture, signs and displays, food packaging and disposables, and plastic film and bags. See the industries section.